Budds Plumbing is broken down into 3 main pillars. Sales/Marketing (Sales processes, marketing processes, etc) , Financial/Admin- ( HR, billing processes, etc..), Operations (Jobber work flows, membership visit instructions, etc...)
Check out our SOP here: https://docs.google.com/document/d/1rICV_A43bYiYD0C7RXxxtz5Rmk2-01G1O0NxQ8nNn_c/edit?usp=sharing